FAQ’s

How long do I have to wait for my order?

Usually 1-3 weeks

How much will delivery cost me?

Delivery is charged at £3.50 on orders up to £10,
£4 on orders up to £30,
£4.50 on orders up to £50
£5 on all over £50.

How do I know if my order has beed shipped?

We will email you tracking details as soon as the parcel has been collected

What form of payment is used for SupernovaBling.co.uk?

We use PayPal in which is the ability to pay credit / debit card

I’m allergic to glue, what glue do you use?

If you are allergic to any type of glue we do not recommended that you buy any of these glasses for your own personal use.

Do you have a returns policy?

As all our items are hand decorated to order we don’t accept any returns. If the item is damaged on delivery and a photographic proof is send to us to confirm that, we will only then send out a new order to you.

Can I Collect my order?

The orders can also be collected at no extra charge, we are based in Luton Bedfordshire.

Are your products for display only?

No, all the products are sealed with waterproof protector.

Will the glitter fall off?

We do recommend to hand wash all the glasses in warm water and not to use dishwashers the glitter will stay on. We don’t recommend using any chemicals or hard sponges as that mite damage the glass.